Shipping policy

Thank you for shopping with Vandana Creations. We are committed to delivering your order safely and on time. Please read our Shipping Policy carefully before placing an order.

Shipping Locations

We currently ship across India.

At this time, international shipping is not available. If international shipping becomes available in the future, this policy will be updated accordingly.

Order Processing Time

Ready-to-Wear Products

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

Custom-Made & Tailored Orders

Custom-tailored garments require additional time for designing, stitching, and quality inspection.

  • Processing time typically ranges between 7–15 business days, depending on the complexity of the design.

  • Estimated delivery timelines will be shared at the time of order confirmation.

Shipping Time

Estimated delivery timelines after dispatch:

  • Metro Cities: 2–5 business days

  • Tier 2 & Tier 3 Cities: 3–7 business days

  • Remote Areas: 5–10 business days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

  • Free Shipping on all prepaid orders above ₹999.

  • Orders below ₹999 may incur a shipping charge, which will be displayed during checkout.

  • Cash on Delivery (COD), if available, may include an additional handling fee.

Order Tracking

Once your order has been dispatched, you will receive:

  • A shipping confirmation via Email or WhatsApp.

  • A tracking number along with the courier partner details.

You can use the tracking number to monitor the status of your shipment.

Delivery Attempts

Our courier partners generally make 2–3 delivery attempts.

If the delivery cannot be completed due to:

  • Customer unavailability

  • Incorrect address

  • Incorrect phone number

  • Refusal to accept the package

the shipment may be returned to us. Additional shipping charges may apply for re-dispatch.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details, including:

  • Full Name

  • Complete Address

  • Landmark (if applicable)

  • Mobile Number

  • PIN Code

Vandana Creations will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Delayed Deliveries

While we make every effort to deliver your order on time, delays may occur due to circumstances beyond our control, including:

  • Weather conditions

  • Natural disasters

  • Public holidays

  • Courier service disruptions

  • Government restrictions

  • Remote delivery locations

Such delays do not qualify for order cancellation or compensation.

Damaged or Missing Packages

If you receive:

  • A damaged package

  • A tampered package

  • An incomplete order

  • The wrong product

Please contact us within 24–48 hours of delivery with:

  • Your Order Number

  • Photos of the package and product

We will investigate the issue and provide an appropriate resolution, including a replacement or refund where applicable.

Failed Delivery & Returned Orders

If an order is returned to us due to:

  • Incorrect address

  • Failed delivery attempts

  • Customer refusal to accept the parcel

we will contact you for re-delivery. Additional shipping charges may apply before the order is shipped again.

Contact Us

For any shipping-related questions or assistance, please contact us.

Vandana Creations

Phone & WhatsApp: +91 9811763684

Email: info@vandanacreations.com