Terms of service

Welcome to vandanacreations.com.

The Site is owned and operated by Vandana Creations ("we," "our," or "us"), having its retail store at:

Vandana Creations
Club Retreat, Paramount Golf Foreste
Opposite Sector Zeta 1
Greater Noida
Gautam Buddha Nagar
Uttar Pradesh – 201311

By accessing, browsing, using this website, or purchasing products from us (including online and custom tailoring orders), you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.

1. Eligibility & Account Usage

By using this Site, you confirm that:

You are at least 18 years of age, or
You are using the Site under the supervision of a parent or legal guardian.

If you create an account on our website, you are responsible for:

Maintaining the confidentiality of your login credentials.
Keeping your password secure.
All activities carried out under your account.

2. Product Information & Customization Services

Product Representation

We strive to display our products, including sarees, suits, kurtis, gowns, and other apparel, as accurately as possible.

However, due to differences in monitor and mobile screen settings, actual product colors may vary slightly from what you see on your device.

Bespoke Customization ("Design by Vandana Creation")

We offer personalized, custom-tailored outfits designed under our exclusive Design by Vandana Creation collection.

Measurement Accuracy

When choosing our custom tailoring service, you are responsible for providing accurate body measurements.

All garments will be stitched strictly according to the measurements submitted by you.

Tailoring Timeline

Custom outfits require specialized craftsmanship.

Estimated delivery timelines for bespoke orders will be communicated during order confirmation and may differ from our Ready-to-Wear delivery schedule.

3. Pricing & Payments

All prices displayed on the website are in Indian Rupees (INR) unless stated otherwise.
Prices include applicable GST unless mentioned separately.
We reserve the right to change product prices without prior notice.

Payments can be made securely through our authorized payment partners using:

Credit Cards
Debit Cards
Net Banking
UPI
Approved Mobile Wallets

Your payment information is encrypted and processed securely.

4. Shipping & Delivery

We currently ship to various locations across India.

Delivery dates shown during checkout are estimated and are not guaranteed.

We are not responsible for delays caused by:

Courier or logistics providers
Weather conditions
Public holidays
Natural disasters
Incorrect or incomplete shipping addresses provided by customers

5. Returns, Refunds & Cancellations

Our return and refund practices are governed by our Return & Refund Policy.

Ready-to-Wear Items

Ready-to-Wear products are eligible for return within 7 days of delivery if they:

Are unworn and unused
Are unwashed
Have all original tags attached
Are free from stains, perfume, deodorant, or makeup marks
Are returned in their original packaging

Customers are responsible for return shipping charges.

Custom-Made / Tailored Fits

Products stitched or customized under our Design by Vandana Creation collection are:

Non-returnable
Non-exchangeable
Non-refundable

Order Cancellation

Ready-to-Wear Orders

Orders may be cancelled only before they are shipped.

Custom Orders

Custom tailoring orders cannot be cancelled once:

Fabric sourcing has begun, or
Pattern cutting or stitching has started.

6. Intellectual Property Rights

All content available on this website, including but not limited to:

Logos
Brand names
Trademarks
Images
Graphics
Product photographs
Text
Website design
Apparel designs
Patterns
"Design by Vandana Creation" concepts

are the exclusive intellectual property of Vandana Creations.

You may not:

Copy
Reproduce
Modify
Republish
Distribute
Sell
Commercially exploit

any content from this website without our prior written permission.

7. Limitation of Liability

Vandana Creations, including its founders, partners, employees, and representatives, shall not be liable for any:

Indirect damages
Incidental damages
Special damages
Consequential damages

arising from the use of our products, services, or website.

Our maximum liability shall never exceed the amount actually paid by you for the specific product involved.

8. Governing Law & Dispute Resolution

These Terms & Conditions are governed by the laws of India.

Any dispute arising out of your use of this website or purchase of our products shall be subject to the exclusive jurisdiction of the courts located in:

Gautam Buddha Nagar, Uttar Pradesh, India.